Contact Us

Got a question about a review, spotted something that needs updating, or just want to flag your own experience with a crypto casino? This page covers how to reach the Crypto Casinos team and what we can (and can't) help with.

How to reach us

The quickest way to contact us is by email at [email protected]. We read every message and aim to respond within a couple of business days. When you write in, it helps to include:

• The name of the casino your question or feedback relates to
• Whether you're reaching out about a review, a bonus offer, a technical issue with the site, or something else
• Any relevant dates or screenshots, if you're reporting a problem with a specific offer or payout

What we can help with

Our team maintains and fact-checks the reviews and comparisons published across kevindahle.net, including rankings such as BetPanda, CoinCasino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io, and Vave. If you think a bonus term, coin list, or licensing detail has changed since our last review, let us know — we periodically revisit pages to keep the information current.

We're also glad to hear feedback on your own experience at any of the sites we cover. Reader input on things like payout speed, verification requirements, or customer support responsiveness feeds into how we assess and rank operators going forward.

What we can't help with

We're an independent review and comparison site, not a casino operator, payment processor, or regulator. That means we're not able to:

• Process deposits, withdrawals, or refunds on behalf of any casino
• Resolve account verification (KYC) issues or unlock a suspended account
• Provide tax advice on gambling winnings or crypto gains — for that, a qualified tax professional is the right port of call
• Confirm whether a specific casino is licensed to accept players in your particular state

For account-specific issues — a stuck withdrawal, a bonus that didn't credit, or a verification request — the casino's own customer support team is best placed to help, since they can see your account directly.

If you're concerned about your gambling

If gambling has stopped being enjoyable, or you're worried about your own play or someone else's, free and confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore crypto casinos often don't offer the same self-exclusion tools and player protections that state-regulated operators do, so it's worth building your own limits before you play. Our Responsible Gambling page has more on setting deposit and time limits, and on recognising the signs of harmful play.

Before you write in

A few questions come up often enough that it's worth checking these first:

• General information about who we are and how we put our rankings together is on our About Us page
• Questions about how our site works, our editorial approach, or use of the site are addressed in our Terms and Conditions
• If you're outside the US or looking at UK-facing options, our Non GamStop Casinos page may be more relevant to what you're searching for

Age and eligibility reminder

Crypto Casinos is intended for adults of legal gambling age only — 21+ in most US states, though some sites and jurisdictions set the minimum at 18. Crypto casinos reviewed on this site are typically licensed offshore, in jurisdictions such as Curaçao or Anjouan, rather than by any US state or federal regulator. This puts them in a legal grey area for US players rather than a clearly regulated one, and availability varies by state. If you're contacting us with a question about legality where you live, we can point you to general information, but you should check your own state's current laws before playing.